New Career Opportunity at Run & Ride
Location: Run & Ride, 16 The Green, Milford, Stafford, ST17 0UR
Salary: £25,000 - £30,000 per annum (dependent on experience)
Hours: Monday – Saturday (5 days per week), working a Saturday with 1 day off Monday to Friday
About Us
Run & Ride is a small but progressive company, founded and run by passionate cyclists and runners. We are committed to delivering an outstanding experience for our customers and continuously improving the services we offer, including:
Cycling and running products
Bike repairs
Events
Bike fitting
Gait analysis
Social rides
Test centre
About the Role
We are looking for an experienced Bike Technician to join our team. You will be working in a busy, professional workshop, handling mid to high-end bikes, and keeping up to date with the latest technologies, including:
Electronic shifting systems
E-bike diagnostics
Invisiframe installation
Suspension and fork servicing
What We’re Looking For
The ideal candidate will be a dynamic and highly motivated individual with a strong background in bike mechanics. You must have:
At least 3 years' experience working in a busy workshop with mid to high-end bikes (essential).
Knowledge of new cycling technologies and servicing techniques.
Excellent customer service skills and a friendly, professional manner.
A positive, can-do attitude and a strong work ethic.
Ability to work both independently and as part of a team.
Strong organisational skills and attention to detail.
Punctuality and a well-presented, clean appearance
Key Responsibilities
Diagnosing and repairing bikes efficiently and to a high standard
Providing on-the-spot repair quotes based on labour costs
Advising customers on repair options within their budget
Carrying out a range of servicing levels (we offer a three-tiered service structure)
Maintaining up-to-date product knowledge and using supplier websites effectively
Reporting workshop requirements, including tools, stock, and repair guidance, to the Line Manager
Ensuring the workshop is clean, organised, and professionally presented
Using POS systems for customer transactions
Handling boxed bikes, including unpacking, storage, and recycling packaging materials
Providing excellent customer service and resolving issues professionally and efficiently
Benefits:
Location on the edge of Cannock Chase forest.
Casual dress
Company events
Company pension
Cycle to work scheme
Employee discount
On-site parking
Store discounts
How to Apply
If you think this role is the right fit for you, please apply via email with your CV and a covering letter explaining why you'd be a great addition to the team to matt@runandride.co.uk
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